Return/Exchange Policy
We want you to love your purchase from our online store. If you are not entirely satisfied, here's our return and exchange policy:
Eligibility: To be eligible for a return or exchange, items must be unused, in their original condition, and returned within 30 days of purchase.
Initiating a Return or Exchange: Please contact our customer service team at connect@sharihenry.com to initiate a return or exchange. Provide your order number and details about the item(s) you wish to return or exchange.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original method of payment within 7-10 business days.
Exchanges: If you need to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to availability.